Features

Everything your firm needs to use AI properly inside Microsoft 365

NX365 combines structured records, automation, workflows, document generation, support and governance in one managed platform.

Structured records

Structured records replacing Excel-based processes

Most SMEs rely on Excel files, emails and folders. NX365 replaces that with a structured record-keeping facility that gives your firm clearer records and AI-ready information.

  • ✓ Clearer records
  • ✓ Better data quality
  • ✓ Easier updates
  • ✓ Improved visibility
  • ✓ AI-ready information

The result is less manual work and better control.

structured record · live
✓Client & contact detailsauto
✓Income & expenditurefrom email
✓Existing arrangementsfrom doc
✓Objectives & prioritiespending
Smart checklists & RFI engine

Build your own fact finds, checklists and information-gathering templates

Create standard checklists and information-gathering records for the way you work — then let NX365 keep them current automatically.

  • ✓ Saves time on data entry
  • ✓ Keeps records current
  • ✓ Identifies missing information
  • ✓ Improves consistency
  • ✓ Gives AI better context to work with
template library
✓Fact findstemplate
✓Policy informationtemplate
✓Review checkliststemplate
✓Client onboardingtemplate
✓Work orders & opportunitiestemplate

RECORDS UPDATE FROM  ·  EMAILS  ·  DOCUMENTS  ·  NOTES  ·  MEETING RECORDINGS  ·  PHONE CONVERSATIONS

Coordination & workflows

Keep everyone aligned, with consistent processes

MU

Multi-user coordination

Different users complete tasks at different stages. NX365 brings it together into one structured process.

  • ✓ Multiple users update the same record
  • ✓ Progress visible across the team
  • ✓ Work no longer scattered across inboxes
  • ✓ Updates happen in one place
WF

Workflows & milestones

Define how work should move through the business with standard workflows, milestones, stages and approval steps.

  • ✓ Standard workflows & stages
  • ✓ Task sequences & required actions
  • ✓ Approval steps
  • ✓ Repeatable, measurable & AI-ready
AI-powered outputs

Generate client-ready reports and documents automatically

Upload your templates once. NX365 uses information already captured in the system to generate professional outputs.

  • ✓ Faster output creation
  • ✓ More consistent documents
  • ✓ Less time drafting manually
  • ✓ Better use of existing data
  • ✓ Easier quality control
generated outputs
✓Client reportsyour template
✓Suitability lettersyour template
✓Review summariesyour template
✓Engagement lettersyour template
✓Standard client commson demand
Microsoft 365 integration

Built around the tools your team already uses

No new ecosystem. No major disruption. Just a better way to use what you already have.

Outlook Teams SharePoint Word Excel Copilot
CP

Client portal & integration options

A secure client portal and integration options for additional systems where needed.

  • ✓ Share documents securely
  • ✓ Request information
  • ✓ Manage approvals
  • ✓ Reduce manual chasing
MS

Managed service included

NX365 is fully managed by 1CX — not software you are left to run yourself.

  • ✓ User & platform support
  • ✓ Microsoft 365 tenant management
  • ✓ Device support & oversight
  • ✓ Monitoring, optimisation & governance
A long-term partnership, not a one-off implementation