AI is only as secure as the environment it operates in
NX365 combines Microsoft 365, Copilot, Defender, Purview, governance, structured records and managed support to create a secure foundation for AI adoption.
Most firms are enabling AI without the security, governance and operational controls Microsoft designed to manage it.
The risk isn’t the AI. It’s everything around it.
Poor access control
AI can surface anything a user can reach.
Unstructured data
AI answers are only as good as the files behind them.
Disconnected files
Information scattered across drives, inboxes and sites.
Inconsistent processes
Everyone works a slightly different way.
Lack of monitoring
Issues go unseen until they become problems.
Lack of ownership
No one is accountable for the platform.
Missing governance
No rules for how AI should be used.
No audit trail
No record of what AI did, or who approved it.
Hover a gap to see how NX365 closes it
Most organisations focus on AI capabilities. Few focus on the controls required to operate AI safely at scale.
What most AI deployments leave out
Tools switched on
Licences in place, but nothing connects them or controls how AI uses your data.
One connected platform
Every layer is included, joined up and managed for you.
Security, governance and AI working together
Microsoft Entra
Identity and access controls.
Microsoft Intune
Device management and compliance.
Microsoft Defender
Threat protection and monitoring.
Microsoft Purview
Data governance and information protection.
Most firms deploy AI before implementing the governance and protection controls Microsoft designed for enterprise AI adoption.
NX365 includes and manages these technologies as part of the service.
AI actions with accountability
- 01DocumentEmail, file or meeting received
- 02AI analysisContent read and classified
- 03AI actionRecommended change prepared
- 04ApprovalReviewed by the right person
- 05Record updateStructured record changed
- 06Audit trailEvery step logged
Most AI systems generate content.
NX365 generates auditable business actions.
Every AI action can be reviewed, governed and traced.
- Information analysed
- What the AI read
- Recommendation
- What it proposed
- Records affected
- What it would change
- Approved by
- Who signed it off
- Changed at
- When it happened
AI should never operate as a black box.
Policy-based governance
A control model built for compliance teams, governance reviewers, networks and larger firms.
Policy Decision Point
Evaluates requests against policy.
- User permissions
- Data access
- Approval requirements
- Workflow controls
Policy Enforcement Point
Applies policy during execution.
- Restrict actions
- Enforce workflows
- Protect data
- Prevent unauthorised changes
AI operates within the rules of your business, not outside them.
Technology alone is not enough
Licences give you the tools. 1CX gives you the people and processes that keep them configured, monitored and improving.
- Microsoft tenant managementManaged
- Security monitoringMonitored
- User managementManaged
- Device managementManaged
- Compliance supportIncluded
- Governance supportIncluded
- Continuous optimisationOngoing
- Incident responseOn call
- Strategic guidanceIncluded
A stronger security posture
- Improve cyber hygiene
- Strengthen security controls
- Reduce operational risk
- Increase client confidence
- Support regulatory expectations
NX365 supports your security and compliance programme. It does not replace your own regulatory obligations.
Cyber Essentials PlusWhy NX365 is different
Microsoft Business Standard + Copilot
Helpful AI inside the apps your team already uses.
- AI assistance
- No structured records
- No workflow automation
- No support layer
- No monitoring
Microsoft Business Premium + Copilot
Stronger built-in security tools, but still yours to configure and run.
- Stronger security foundation
- Still manual work
- No structured business layer
- No managed platform
- No workflow automation
NX365 by 1CX
- Defender
- Purview
- Structured records
- Workflow automation
- AI actions
- Auditability
- Managed service
- Governance